Privacy Policy.

1. Who We Are

TheGutClinic.ke is operated by Riri, a Clinical Nutritionist based in Nairobi, Kenya. We are committed to protecting the privacy and confidentiality of all personal and health information you share with us.

2. Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number
• Health information: Medical history, symptoms, dietary habits, and other details shared in the intake form or during consultations
• Usage data: Website analytics such as page visits and browser type (collected automatically)

3. How We Use Your Information

Your information is used to:

• Provide personalized nutrition consultations and recommendations
• Communicate regarding bookings, follow-ups, and session summaries
• Improve our services and website experience
• Comply with legal and professional obligations

4. How We Protect Your Information

All personal and health data is stored securely and accessed only by authorized individuals involved in your care. We do not sell, rent, or share your information with third parties for marketing purposes.

Health information shared during consultations is treated with the same level of confidentiality expected of healthcare professionals and is handled in accordance with applicable Kenyan data protection regulations.

5. Third-Party Services

We use limited third-party services that may collect data:

• WhatsApp: Used for booking and communication. Your use of WhatsApp is subject to Meta's privacy policy.
• Website analytics: We may use privacy-respecting analytics to understand how visitors use our site. This data is aggregated and does not identify individual users.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to professional record-keeping requirements
• Withdraw consent for data processing at any time

To exercise any of these rights, contact us at hello@thegutclinic.co.ke.

7. Data Retention

We retain consultation records and health information for as long as necessary to provide ongoing care and comply with professional and legal obligations. Personal data not linked to active care may be deleted upon request.

8. Cookies

Our website uses minimal cookies necessary for functionality. We do not use advertising or tracking cookies. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via WhatsApp at +254 727 156 575 or email hello@thegutclinic.co.ke.